LACONIA, NH – The Concord Hospital Laconia and Franklin Regional Council welcomed current and prospective members of the Lakes Region Giving Society of the Concord Hospital Trust on November 18 for an evening reception and behind-the-scenes tour highlighting the region’s growing healthcare capabilities, philanthropic momentum, and future priorities.
The event brought together community members, local partners, and hospital leadership for remarks, demonstrations, and guided tours that showcased the many ways donor support is strengthening access to high-quality care throughout the Lakes Region.
“Our commitment to the Lakes Region has always been about meeting community needs,” said President and CEO of Concord Hospital Health System Robert P. Steigmeyer. “When we joined this community in 2021, we made a promise to preserve and strengthen more than a century of local health care. Today, we stand proudly behind that promise—with expanded services, sustainable operations, and a deep belief that care delivered by local people, for local people, must remain close to home.”
In his remarks, Steigmeyer highlighted the system’s significant investments since 2021, including:
- More than $45 million invested to return the region to financial stability within three years;
- Over $77 million in charitable activities were delivered, impacting more than 70,000 residents;
- Growth to 110 local providers, including 33 in primary care;
- Restored and expanded services such as interventional radiology, mammography, rheumatology, and multispecialty care;
- The launch of Concord Hospital Orthopaedics - Laconia and the expansion of skilled & restorative care in Franklin.
These milestones emphasize the hospital’s mission to preserve local jobs, protect essential healthcare access for nearly 75,000 residents, and sustain a regional system that continues to evolve with community needs.
“Your community deserves safe, high-quality health care, close to home,” Steigmeyer said. “We take that responsibility seriously.”
Guests also learned about major upcoming initiatives, including:
- A planned $20 million renovation of the Laconia Medical Office Building;
- Expansion of skilled nursing and restorative care in Franklin;
- Introduction of infusion and ambulatory cancer care services in Laconia.
“These projects are part of a forward-looking approach centered on quality, safety, and whole-person care,” Steigmeyer added. “Together, we are building a strong, NH-based, locally led, independent, charitable, not-for-profit, regional health system that will stand the test of time.”
Following the CEO’s remarks, Concord Hospital Chief Advancement Officer Veronica Rosa welcomed guests and introduced the Lakes Region Giving Society of the Concord Hospital Trust, which recognizes donors who support charitable healthcare initiatives across Franklin and Laconia.
“Our donors are true partners in advancing health and wellness across the Lakes Region,” Rosa said. “Their generosity ensures that essential services remain accessible here in our community—now and for generations to come.”
Rosa emphasized that philanthropy plays an essential role in sustaining care locally.
“Every contribution makes a direct and meaningful impact by strengthening programs, expanding services, and helping ensure that high-quality health care remains a permanent fixture in this region. This giving society is about honoring that commitment and building the future together.”
Along with guided tours led by clinical leaders, Dr. William Santis demonstrated robot-assisted surgery using the advanced technology currently used for prostate and other surgeries at Concord Hospital – Laconia. Participants were able to try using the robot themselves and experience firsthand the innovation that Concord Hospital Health System is among the first in northern New England to offer—underscoring the health system’s continued growth and unwavering dedication to the Lakes Region.
“As we look ahead, our mission remains constant: to provide compassionate, high-quality care to the people who call this region home,” Steigmeyer said. “We are grateful to share this journey with our community.”
Concord Hospital | Laconia / Franklin
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Genevieve Armstrong Public Relations Coordinator
- December 09, 2025
- (603) 227-7000 x86694
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